Frequently Asked Questions

  • Yes, but they must be accompanied by an adult. Anyone aged 18 or younger must have an adult present during the reading and should therefore select the "Two People Session" option when booking.

  • I primarily offer readings online. However, I regularly attend markets and offer mini readings at those events. Details about upcoming markets can always be found on my website. I also offer in-person group readings in private homes throughout the Ottawa-Gatineau region. For event inquiries, click here.

  • Many people are skeptical about Zoom readings compared to in-person sessions, but clients consistently find that Zoom readings are just as accurate, personal, and magical. The experience remains the same whether the reading is conducted in person or online. Clients often find them equally impactful and appreciate the convenience of connecting from the comfort of their own home.

    For Zoom readings, you will receive a Zoom meeting link on the day of your reading. If you're not familiar with Zoom, you can learn more about it here. Place yourself in a quiet and comfortable space, alone, and completely free from other people and distractions. You can record the reading if you’d like.

  • Yes. Although I primarily use Zoom, phone readings are also available. If you would prefer a phone call, simply book a Zoom session and note in the booking form that you would like the reading to take place by telephone instead. Please note that I only offer readings via Zoom or telephone. Other platforms such as FaceTime, WhatsApp, Messenger, or Skype are not available.

  • Yes. Individual sessions may be cancelled or rescheduled up to 48 hours before the appointment for a full refund (minus a 5% processing fee). Cancellations made within 48 hours of the appointment are non-refundable. Clients who arrive more than 20 minutes late may forfeit their session without a refund. If you are running late, please contact Tristen as soon as possible. Please see the Terms of Service for complete details.

  • No. Only the individual(s) included in the booking may be present during the session. Undisclosed participants may result in the session being terminated.

  • Yes. You are welcome to record your reading. Tristen does not record sessions, so if you would like a recording, it is your responsibility to do so. Zoom includes a recording feature, or you may use a separate device to record the session. Recordings are for your personal use only and may not be published, distributed, shared publicly, or used for commercial purposes without Tristen's written consent.

  • No. I ask that clients attend sessions sober so they can be fully present and receive the reading clearly. If there are medical reasons that involve prescribed medication, this is of course understood. However, recreational use of alcohol or drugs during a session is not permitted. If I believe a client is significantly impaired during a reading, I reserve the right to end the session without refund.

  • I offer two types of sessions depending on what you are looking for.

    Channelling / Psychic Reading
    This is the most popular option. This is best if you are looking for guidance, emotional clarity, healing, or connection with spirit. This session may include messages from spirit guides or loved ones, along with tarot and oracle cards.

    Astrology Reading
    This is best if you want to understand yourself through your birth chart, including personality traits, patterns, strengths, and life themes. This is not a psychic reading, as astrology is more analytical and symbolic, based on your exact birth information (date, time, and place when available).